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Job Title: Ocean Gateway Supervisor
Job Location: Newark, NJ
We have an exciting Career Opportunity for an Ocean Gateway Supervisor that will lead a team of Gateway operations agents. This leadership role will direct and coordinate the day to day operations, schedule consolidations, manage vendors and overall support the Ocean Freight product in the US and Overseas while ensuring client satisfaction.
Key Responsibilities:
- Oversee all consol level activities including, but not limited to booking, receiving, consolidating, manifesting, cost protection, profit/loss settlement, tracking, arriving, de-consolidating, and on-forwarding
- Manage inbound and outbound LCL volumes routed via the gateway CFS
- Makes timely and appropriate choices based on accurate analysis and experience. Anticipates impact of decisions and plans how to manage risk.
- Analyses costs and cost structure of production on group gateway level, and derives improvement measurements and actions
- Optimize existing LCL programs by maximizing container loadability, reducing overall lead times, and eliminating bottlenecks.
- Lead team of ocean gateway agents and manage overall operation and performance of AFR OFR Gateway Team
- Help the Gateway Manager with procurement, strategy & negotiations (Rate, Space & Capacity) for ocean cargo exports with Carriers for US GWY locations to ensure best buy rate.
- Ensure continuous improvement processes to increase efficiencies, reduce waste, and improve performance for our customers
- Escalates local carrier performance issues to local suppliers to Key Account Manager and Carrier Management when required
- Provide support to local station OFR export teams for costs, transit times, and routing options
Skills / Requirements:
- Experience with Ocean Gateway operations
- Effective planning and organizing, leadership, decision maker, problem solving, project management skills, and interpersonal skills.
- Knowledge of operation management in OFR LCL
- Ability to drive and increase product growth on a regional level
- Strong business acumen and able to work under pressure
- Dangerous Goods (DG) and Hazmat working knowledge required
- Strong knowledge of Ocean Freight product, Gateway, & Warehouse Operations
- Strong knowledge of Import / Export regulations (succession planning)
- Good communication skills
- Associate or Bachelor Degree preferred
- Proficient in MS Office Systems and Cargo Wise
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that's why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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Equal Opportunity Employer, Disability/Vets. for EEO Statements and Reasonable Accommodations.