About Citi
For the past 200 years at Citi, we have a drive to help clients across the globe move from ambition to achievement. Our company has been one of the foundational components of todays modern financial infrastructurethis gives us a level of unmatched expertise in tackling the worlds most complex challenges and connecting across capabilities to enable lasting progress for our clients. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background, and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
Citis US Personal Bank has a unique opportunity to leverage its consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way. To deliver on this mission, we are seeking to hire this key role in the U.S. Branded Cards and Lending business.
Background & Position Summary
Citi US Branded Cards and Lending (US Cards) is a market leader in the credit card industry. With a pre-eminent global brand and distribution, US Branded Cards maintains its leadership position by delivering industry-leading products, advanced services and payment systems that address clients evolving needs.
This position is part of the Branded Cards Proprietary Product Management team, within the larger US Cards organization. We are focused on delivering world-class products to drive customer loyalty, revenue and bottom line growth. Our mission is to drive profitable, sustainable growth in the Proprietary Card portfolio by leading in mass market borrowing, growing share of affluent spending and utilizing relevant, high impact marketing.
Cash back rewards is one of the most popular forms of rewards currency among credit card consumers, and a category thats growing overall. Citi has multiple legacy cash back credit card portfolios, in addition to Double Cash and Custom Cash. This is a key role to help the team refine the Cash customer loyalty and retention strategy to help accomplish product-specific and portfolio level goals. This role will also evaluate additional opportunities to fine tune the rewards redemption mix for each of the products, while leveraging partnerships to deepen customer engagement and profitability. This is a high impact role, requiring collaboration with managers across Product, Marketing, ThankYou, Decision Management and Risk on a regular basis. The successful candidate will be in charge of the Cash portfolio ECM rewards and loyalty strategy. This will require assessing the performance of ECM treatments impacting Cash products, looking at efficiency and productivity of each treatment. It will also require assessing which approaches work across the portfolios, versus approaches that need to be tailored to each individual Cash product.
Key Responsibilities
The specific responsibilities for this role are as follows
Candidate Qualifications
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
May 22, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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